When you go to a salon, you expect to not only get the right services you requested, whether that be a hair cut or style, hair removal, etc, but that the business is going to be clean, safe, and provide you with excellent customer service. It’s not too much to ask for especially considering you’re handing over your hard-earned money. Unfortunately, as many of us know, it doesn’t always work out that way. Before you book your next salon appointment, let’s talk about some of the red flags you should watch out for whether you’ve been a client before or you’re a first-timer.
The Employees Aren’t Stellar Representatives
If you walk into a salon and the manicurist has her nails chewed and chipped, the hair stylist looks like she didn’t brush her hair, and the receptionist has food stains down her shirt, it’s a pretty big indication that you might want to go elsewhere. The employees are the representatives of the business, so if that’s the impression that they’re giving off—as if they couldn’t care less about going into work with a neat appearance—then what does that tell you about how they’re going to care for you?
There’s Hair Everywhere
When you go into a hair salon, it’s not uncommon to see hair on the floor if there are people getting a haircut, but in a good salon, there’s usually someone who goes around relatively frequently to quickly clean it up. If you see hair all over the floor, stations, counters, tables, and chairs and it’s obviously been there for quite some time, and even worse if the employees are just sitting around doing nothing when it’s clear that the hair needs to be swept up, it’s not a good sign.
You Notice Quick Dirty Dangers
Did the hair stylist drop a comb on the floor and then put it in someone’s hair? Did the manicurist pass a used file to the next manicurist to use? These are just some of the unsanitary practices that you very likely want no part of and it’s best if you make a quick exit before you discover even more.
The Tools Aren’t in Pristine Shape
Before the employee starts working on you, you typically have a minute or two to sit down and relax, so take that time to look around at the tools (without touching them, of course). If the tools look incredibly old or they look like they’ve already been used, don’t let them get anywhere near you. Rusty tools going near your nails, foot baths that have particles still on the bottom, or combs that have strands of hair in them are examples of things you don’t want to deal with.
There are a few things you want to do before you even sit down in the waiting area. First, check out the salon’s reputation online. Look at their social media pages and see what people are saying, but you’re also going to want to do an Internet search and see if any previous customers have made complaints formal or otherwise. Additionally, when you go into the salon, look for a display of licenses. Lastly, go to the bathroom and check out its condition. If it’s looking rundown and as if it hasn’t been cleaned, that particular salon is probably not a place you want to be.